To our valued clients and community,
Here at Belknap Landscape we are concerned for the well being of our staff, clients and community during this trying time COVID-19 has presented us all. I’d like to update the efforts we’ve taken to continue to provide the Belknap Experience our clients expect, while helping to curb the spread of this virus.
Fortunately our work is typically conducted outside, which affords our staff the opportunity to maintain a safe social distance as outlined by the CDC. You may notice some differences while we service your property, and I wanted to take the time to share some of these changes as we utilize some best safe practices for our staff and clients.
Our staff is disinfecting their trucks and equipment on a daily basis. We also have limited the number of employees per vehicle to one person. As a result you may experience more vehicles at your property than you are accustom to seeing. We will be mindful of where we park in order not to create an inconvenience to your or your neighbors. This allows us maintain a social safe distance with our staff.
If we need to gain access into your home for irrigation services, or other reasons, the service technician will be wearing a mask and gloves as a safety precaution. In the event you are under home quarantine, or prefer we do not enter your home for one of these services, kindly call us at 603-528-2798 and we’ll schedule an alternative service time.
We do understand that you may be working from home more frequently in these coming days, and we will do our best to not interrupt this time. If there is something that you would like from us while you are spending more time at home, please do not hesitate to reach out to us, and we will do everything that we can to meet your requests.
As you know, this is uncharted territory for all, and we understand that things could be changing as we move forward. Our goal here at Belknap Landscape is for you not to see any change in the high level of service which you are accustomed to receiving.
We are examining and working towards changing other procedures that we do on a daily basis, in order to continue the service that you value from our staff. We appreciate your patience, and we hope that you do not experience any disruptions in the servicing of your property during these challenging times.
If you have any questions or concerns regarding the timing of your services or the staff while on your property, please do not hesitate to contact your account manager, project manager, sales professional, or contact our office and we will do everything we can to address them.
Again, Belknap Landscape is committed to the safety and well being of our staff, clients, and community. I do wish you the best for you and your family as we move forward through these difficult times, and I share a wish that things may return to normal as soon as possible.
We hope to continue a high level of communication with you as always.
Principal , Belknap Landscape Co.